Mornington and Mount Martha water supply − Media statement

We’ve repaired the burst pipe that affected parts of Mornington and Mount Martha. Water supply has returned to normal.

We thank customers for their patience while our crews completed the repair.

We recommend customers flush taps for 5 minutes to draw fresh water into their internal plumbing before returning to normal water use.

The water might look different at first. White or cloudy water is caused by air in the pipes. Sediment may also make it look a little brown. This should clear after flushing. If it doesn’t, we ask customers to call us on 13 28 12.

We’re sorry for the inconvenience and appreciate everyone's cooperation.

23 March 2026

We’re responding to a major burst water pipe that supplies around 9,000 customers in parts of Mornington and Mount Martha.

Customers may have low water pressure. We ask customers to check their front tap before contacting us, as some homes may still have a low-pressure supply.

The water is safe to drink.

Emergency drinking water is available on tap at 53 Shandon St and 120 Craigie Rd (Osborne Primary School), Mornington.

We encourage customers to bring their containers and bottles to fill up with drinking water.

Bottled water is also available at 350 Dunns Rd, Mornington (Civic Reserve Recreation Centre – Bowling Club car park).

Emergency repairs are underway at the burst site (Shotton Rd, Mount Eliza) but may take up to 24 hours to complete.

We’re notifying registered customers by email and SMS. We’ll keep the community updated on our website and social media channels (Facebook and X).

We’re sorry for the disruption and thank everyone for their patience while we fix the issue as soon as possible.

For more information, customers can contact our 24‑hour Faults and Emergencies team on 13 28 12.